Warranty Period and Coverage
1 Warranty Period and Coverage
1-1 Warranty Period
The warranty period for the delivered products is one
year from the date of shipment from our company (excluding
sensors).
1-2 Warranty Coverage
If a defect occurs in the delivered product due to our
responsibility during the warranty period, we will either
provide a replacement or repair the product at no charge.
However, the following cases are excluded from this warranty:
- Expendable parts such as relays and waterproof/dustproof gaskets
- Improper handling or use by the customer
- Defects caused by reasons other than the delivered product
- Modifications or repairs made by parties other than our company
- Causes that could not have been foreseen given the level of science and technology at the time of shipment
- Other cases, such as natural disasters or incidents beyond our control
* The warranty covers the functionality of the product.
Performance (such as accuracy) is excluded from the
warranty.
1-3 Disclaimer
The warranty mentioned here refers to the warranty of our
products only. Regardless of whether the warranty period
has expired, we do not accept any responsibility for any
damages or lost profits incurred by the customer due to a
failure of our products.
2 Precautions for Use
2-1 If a failure or malfunction of our products could lead to a serious system
accident, please install appropriate external protection devices.
time. To ensure continuous and safe use, regular maintenance is required.
For systems requiring continuous operation, we recommend annual
maintenance of our products.
2-3 The relays used in our products have a lifespan based on the number of
operations. Please use them within the specified load ratings and lifespan
cycles as listed in the product specifications. Continued use beyond the
lifespan may result in fire or malfunction.